305 Cheers
305 Cheers
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    • Home
    • About
    • Packages
    • Contact
    • FAQ
  • Home
  • About
  • Packages
  • Contact
  • FAQ

Questions & Answers

Although we certainly aren’t the first to enter the mobile beverage service industry, it is still a new concept so we expect some questions. We’ve addressed the ones we’re asked most. 

Frequently asked questions

Do you supply the alcohol and beverages?

Do you supply the alcohol and beverages?

Do you supply the alcohol and beverages?

Legally we are not able to sell alcohol or any other beverages to you. That said, we have some amazing local partners we can recommend to create the perfectly curated drink package you’re looking for. Bonus: you’ll get a 10-15% discount on your purchase just for being a our client!

Do you have a rain check policy?

Do you supply the alcohol and beverages?

Do you supply the alcohol and beverages?

Unfortunately, due to our booking model we are unable to accommodate make up / rain dates. We will be happy to work with you and/or your event coordinator the day of to adjust times if necessary due to a rain delay, if possible. It is the host’s responsibility to plan for tent cover or other accommodations to be made in the event of inclement weather.  We will work with your vendors to achieve the best back-up plan possible so the show can go on! However, for the safety of our staff we reserve the right to close the bar if dangerous conditions arise. 

What is you payment and refund policy?

Do you supply the alcohol and beverages?

What is you payment and refund policy?

Our policies align with most other professional businesses in the event planning industry. We require a 50% to reserve your date and the remaining 50% is due 21 days prior to your event. If booking less than 21 days in advance, full payment is due at time of booking. We are happy to work with clients who need to reschedule their event for a later date. Should you need to cancel, we require a minimum of 30 days notice. Rescheduled dates must be within 12 months of original date, and depends on availability.  

What is your service area?

When do you arrive the day of the event?

What is you payment and refund policy?

We are located in sunny Miami, FL and service the entire Miami Area. We are willing to travel for a good time, but if your event is more than 25 miles outside of Downtown Miami (33131 zip) there will be an additional fee. Contact us to discuss details.  

How far in advance can/ should we book?

When do you arrive the day of the event?

When do you arrive the day of the event?

As early as  6-12 months. That said, it’s always possible that a cancellation could happen, so go ahead and reach out to check on availability. The best way to avoid the wait list is by booking early. Our rentals are booked on a first-come, first-served basis and no date is held without a deposit and signed Agreement.

When do you arrive the day of the event?

When do you arrive the day of the event?

When do you arrive the day of the event?

Typically we arrive 1.5 hours ahead of the start of the party. If your event is a wedding, we will arrive 1.5 hours ahead of the ceremony.

My question is not listed above

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